Refund Policy

Our policy at Anu Arts is focused on ensuring customer satisfaction with every purchase. We offer refunds or replacements only for goods considered damaged upon receipt, provided they are claimed within a specified period. It's essential that customers follow the opening video instructions as labeled on the package; failure to do so will result in the inability to claim refunds or replacements under any circumstances. Please note that once goods are sold, exchanges or returns are not accepted. Our commitment is to uphold these guidelines to maintain fairness and quality in our service.